If a customer give an order to you and pay the money in advance, but because of some issues customer cancel the order, then at that you have to pay the advanced amount back to the customer. With the help of payment to customer option, you can create a payment order for your customers. To create payment to customer, click on “Payment to Customer” Option from the drop-down list of the Finance Category.
When you click on “Payment to Customer” Option, a new screen appears that help you in creating the advance payment of the order that you have to pay to your customer. You have to:
- Select the date at which you are creating the sales order
- Select the data of the customer from the Lookup option
- Amount you have to take from the customer
- Method of the payment
- Means by which you refund the amount to the customer
- Reference and can add some notes about the customer
When you inserted all the necessary details of the payment, click on “Save” button to save the payments, otherwise click on “Cancel” button to exit from the page.